CHANGE MANAGEMENT

We design processes, training and tools to engage staff at every level in making your change successful. We specialize in systems implementation and technology change management solutions.

TECHNOLOGY COACHING

Coach IT managers to successfully assess, communicate and implement the technology vision at all levels of the organization.

Work with leadership to advocate for the technology needs and assets to build bridges and connections with partners and community organizations.

DESIGNING CHANGE

Have a complex question to explore or problem to solve? Using design thinking principles, we work with your team to create user-centered products, services or operational changes that empower your organization and community.

TECHNOLOGY AND STRATEGIC PLANNING

Does your technology strategy support your organization’s mission, vision and strategy? We assess your organization's technology priorities and develop a roadmap, ensuring your technology plan allows your organization to achieve its strategic priorities.

What are your organization’s priorities? By engaging your staff, customers and strategic partners, we develop your organization’s strategic priorities, design a roadmap for achieving your goals and create tools for measuring success.

DIGITAL EQUITY AND INCLUSION

Exploring how to close the digital divide in your community? Working with community partners we design strategies that advance digital equity and inclusion in your community.

PUBLIC SPEAKING, WORKSHOPS AND WEBINARS

Michelle speaks nationally and internationally on change management, technology, digital equity and inclusion, design thinking, creativity, and innovation. Engagements are customized to meet your needs. A selected lists of past presentations, talks and workshops can be found on the Workshops page.